Incident Triage Agent

A agent template on QX Labs · Engineering

Automatically evaluates engineering and IT monitoring alerts to determine whether they require accountable human investigation or remediation.

The agent filters out transient, informational, and duplicate alerts, then creates a structured Jira issue in the Incidents project only when there is meaningful production, security, data, or operational risk. This helps maintain a clean, actionable, and SOC 2-ready incident register.

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